• Velaro Live Chat Software

    Your Customers Deserve the Best in Live Chat.

    Integrating live help with your website is simply the best way to engage your customers in real time. For more than 15 years, the world’s most innovative online retailers and enterprises have trusted Velaro’s business live chat software to thrill users, reduce cart abandonment, provide personal support services and drive revenue growth.

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  • Velaro Offers Live Chat Performance Management

    Make Every Chat Better Than the Last.™

    Only Velaro offers Live Chat Performance Management – a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.

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Velaro Is Enterprise Live Chat Software

  • Enterprise Security
    Enterprise Security
    Enterprise Security

    Keep your customers' sensitive data completely secure.

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  • Reporting & Analytics
    Reporting & Analytics
    Reporting & Analytics

    Velaro gives you the exact data you need, when and how you need it.

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  • Workflow & Routing
    Workflow & Routing
    Workflow & Routing

    Get the right chat to the right agent at the right time – every time.

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  • Performance Management
    Performance Management
    Performance Management

    Foster continuous improvement and Make Every Chat Better Than the Last.

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Live Chat Trusted by Industry Leaders

Velaro is live chat software built to support the enterprise. That’s why leaders in eCommerce, education, healthcare, technology and more consistently turn to us to optimize sales and deliver consistently stellar customer service on desktop and mobile.

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